Troubleshooting Zoho CRM and Google Analytics data discrepancy

In some cases, there can be a discrepancy between Zoho CRM and Google Analytics data. In this article, we’ll describe the ways to troubleshoot this and find out if the problem is in the way Zoho CRM and GA present data, or if there’s an actual discrepancy. This article will focus on troubleshooting “Zoho CRM Lead Created” […]

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How to integrate manually created Potentials/Deals with Google Analytics

This article is deprecated because the current version of our Zoho-to-GA extension already has this feature built-in (it automatically sends info about manually created Potentails/Deals to GA).   GA Connector Extension relies on the presense of GA Client ID in the Potential/Deal in order to sync it with Google Analytics. When you convert a Lead into a […]

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What to do if Zoho CRM extension can’t be installed?

You may see an error during the installation of the extension: Or other times, you may just see a blank screen like this: Zoho CRM Extension installation error #2 (blank screen)   In other experience, there are two reasons why this could happen: 1. You’re using Zoho CRM Free edition. How to check your Zoho CRM […]

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Troubleshooting guide for Zoho CRM => GA extension

If you don’t see new events in GA when you create new Zoho Leads, you can try the following: Make sure that you pasted the license key to extension settings correctly. Make use that you using Universal Analytics version of Google Analytics. If none of the above works, contact support@gaconnector.com. But in order for us […]

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List of events sent by our Zoho CRM extension

The main function of GA Connector extension for Zoho CRM is to send events to Google Analytics. In Google Analytics, events are user interactions with content that can be tracked independently from a web page or a screen load. Your website probably already sends a few events to GA: form submissions, video views, button clicks etc. An […]

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Set the indexes of custom metrics and dimensions in Zoho CRM

Overview In the previous steps, you have created new custom dimensions and metrics in Google Analytics. Now we need to add their indexes to the settings of our Zoho CRM extension. Go to Zoho CRM, click the button in the top right corner, and then click on "Setup" Click on "Marketplace" Find "Google Analytics" extension […]

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Full Installation Guide for Our Google Analytics Extension for Zoho CRM

The installation process of GA Connector extension consists of two parts, which can and should be done in parallel: I. Installation process (for web analysts and Zoho CRM admins) To complete this part, you’ll need edit access to Google Analytics and to Zoho CRM. Install the extension, start configuring it and make sure that the […]

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