Migration Guide to the Web-based Version of Zoho-to-GA

By December 31st, 2019, Zoho CRM will disable certain functionality that our Zoho-to-GA extension relies on. In order to keep your Zoho-to-GA integration working, use instructions below. But make sure to complete step 2 right after step 1, to avoid potential data loss and duplication. 1. Enable the new integration. Go to https://app.gaconnector.com/dashboard/integration/crm-to-ga and set your […]

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Zoho-to-GA Installation Instruction (for the new web-based version)

Note 1: This integration requires a working connection with Zoho CRM. If you haven’t set it up during GA-to-CRM installation yet, you can do it here. Note 2: If you’re already using the old version of our Zoho-to-GA integration, refer to this guide instead. Step 1: Enter your GA Tracking ID here. You can find your ID in Google […]

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Troubleshooting Zoho CRM and Google Analytics data discrepancy

In some cases, there can be a discrepancy between Zoho CRM and Google Analytics data. In this article, we’ll describe the ways to troubleshoot this and find out if the problem is in the way Zoho CRM and GA present data, or if there’s an actual discrepancy. This article will focus on troubleshooting “Zoho CRM Lead Created” […]

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What to do if Zoho CRM extension can’t be installed?

You may see an error during the installation of the extension: Or other times, you may just see a blank screen like this: Zoho CRM Extension installation error #2 (blank screen)   In other experience, there are two reasons why this could happen: 1. You’re using Zoho CRM Free edition. How to check your Zoho CRM […]

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Troubleshooting guide for Zoho CRM => GA extension

This guide will help you troubleshoot a situation when you don’t see any Zoho-related events in Google Analytics -> Behavior -> Overview -> view full report (in the bottom left). Open Zoho – Leads, and create a new Lead. Set “GA Client ID” to “111”. Then hit “Save”. Right after you complete step #2, go […]

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List of events sent by our Zoho CRM extension

The main function of GA Connector extension for Zoho CRM is to send events to Google Analytics. In Google Analytics, events are user interactions with content that can be tracked independently from a web page or a screen load. Your website probably already sends a few events to GA: form submissions, video views, button clicks etc. An […]

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Save Google Analytics Client ID cookie to Zoho CRM

Overview In order to send offline sales stats from Zoho CRM to Google Analytics, we need to know which lead/account/opportunity/booking belongs to which website visitor in Google Analytics. This can be achieved by saving the ID of each website visitor to Zoho CRM during the form submission. This ID (Google Analytics Client ID, or GA CID) should […]

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