How to troubleshoot incorrect traffic source information

This guide applies to situations when GA Connector fields are not empty in your CRM, however, you have a reason to believe that the values in these fields aren’t correct. Below you can find the instructions on how to troubleshoot this, depending on which traffic source isn’t tracked correctly: Organic Traffic If you’re seeing (not provided) […]

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Troubleshooting guide for Adwords UTM tagging

This guide assumes that: GA Connector is working in general (you see GA data in your CRM). If you don’t see any GA info in your CRM, this guide unfortunately won’t help: please contact [email protected] But it is not picking up Adwords info. Either GA Connector picks up some Adwords info (usually just source/medium), or it […]

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How to test GA Connector from localhost

The Problem Before deploying GA Connector script to your site, you may want to check how it works on a local machine or on a staging server first. But you may get this error message in console if you try to do this: The Solution If want to test it on a staging server, just […]

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How to fix “Size of a request header field exceeds server limit” error

One of the cookies that GA Connector script creates (gaconnector_pages_visited_list, and occasionally gaconnector_all_traffic_sources) can sometimes get too big if the user visited too many pages. On some servers, it results  in errors like: Size of a request header field exceeds server limit 400 Bad Request Or similar To fix this issue, you just need to […]

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