Cache plugins can sometimes cause errors with GA Connector tracking because some plugins would cache or optimize only a portion of the tracking script. If tracking stopped working after activating a cache plugin like WP Rocket or WP Optimize, the cache plugin is more than likely to have caused the issue. Fix #1 The easiest […]
Category: Troubleshooting
How to troubleshoot incorrect traffic source information
This guide applies to situations when GA Connector fields are not empty in your CRM, however, you have a reason to believe that the values in these fields aren’t correct. Below you can find the instructions on how to troubleshoot this, depending on which traffic source isn’t tracked correctly: Organic Traffic If you’re seeing (not provided) […]
Troubleshooting guide for Adwords UTM tagging
This guide assumes that: GA Connector is working in general (you see GA data in your CRM). If you don’t see any GA info in your CRM, this guide unfortunately won’t help: please contact [email protected]. But it is not picking up Adwords info. Either GA Connector picks up some Adwords info (usually just source/medium), or it […]
How to test GA Connector from localhost
The Problem Before deploying GA Connector script to your site, you may want to check how it works on a local machine or on a staging server first. But you may get this error message in console if you try to do this: The Solution If want to test it on a staging server, just […]
How to fix “Size of a request header field exceeds server limit” error
One of the cookies that GA Connector script creates (gaconnector_pages_visited_list, and occasionally gaconnector_all_traffic_sources) can sometimes get too big if the user visited too many pages. On some servers, it results in errors like: Size of a request header field exceeds server limit 400 Bad Request Or similar To fix this issue, you just need to […]
