The GDPR and GA Connector

LEGAL ADVICE DISCLAIMER: The information provided on this website does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only.  Readers of this webpage should contact their attorney to obtain advice with respect to any particular legal matter.   This document […]

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Why do Salesforce and Google Analytics numbers look different sometimes?

In some cases, Google Analytics goal completions and Salesforce leads may not match exactly. Here are some of the possible reasons this situation may occur: Deleted and/or converted leads. Some Salesforce leads may get deleted on converted, and therefore not appear in reports. While Google Analytics never deletes goal completion data. Time zone settings. Due to the timezone […]

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Troubleshooting Zoho CRM and Google Analytics data discrepancy

In some cases, there can be a discrepancy between Zoho CRM and Google Analytics data. In this article, we’ll describe the ways to troubleshoot this and find out if the problem is in the way Zoho CRM and GA present data, or if there’s an actual discrepancy. This article will focus on troubleshooting “Zoho CRM Lead Created” […]

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Troubleshooting Guide for GA Connector Fields Extension for Zoho CRM

Number of fields error While installing the extension, you may encounter an error like this: Unable to install the extension. The number of fields that can be created in your CRM account has exceeded the limits. This happens when your Zoho CRM account limits don’t allow to add all fields for GA Connector Fields extension. The […]

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How to add the whole referral URLs to the “pages visited” field

Some customers prefer to see the full referral URLs in the “pages visited” field (not just the path). For that reason, we created a slightly updated version of GA Connector tracking code that does just that:

 

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Create a Zoho CRM report with Google Analytics data

Now that you’ve added GA data to your Zoho CRM, you probably want to display it in a meaningful way. You probably want to see reports that will allow you to see things like the number Deals that came from a specific traffic source.   In this article, we’ll go though the process of creating such […]

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How to Install and Configure Web Tracker Package for Salesforce

This article is deprecated. Instead, sign up on gaconnector.com and follow the instructions in the setup wizard. 1. Install the package First, install the actual package using one of these links: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t580000003Qmv (for Production Salesforce) https://test.salesforce.com/packaging/installPackage.apexp?p0=04t580000003Qmv (for Sandbox) Pick “Install for all users” during the installation. 2. Remote Site Settings Then, go to Salesforce – Setup – […]

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How to configure Marketo to save GA Client ID to Salesforce

1. Open Marketo and find Google Analytics Client ID field that Marketo should have brought from Salesforce. If it didn’t, follow this instruction from Marketo. 2. Add this field as a hidden field to all your forms. 3. Open one of the forms and located this hidden field. It should look something like this:

4. Locate the name attribute […]

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