The instructions below apply to API-Based integration.
If you are using Cookie-Based integration, please note that Crisp chat does not support it.
Not sure which instructions to follow? Start here: How to Check Which GA Connector Integration Type You’re Using.
Add Google Analytics data to Crisp Chat with GA Connector’s Crisp Chat integration.
Prerequisites
- Installed either the GA Connector WordPress plugin or GA Connector script on your website
- Uses Salesforce, Zoho CRM or Pipedrive as CRM
Add Custom Code
Right after the GA Connector code and the Crisp chat embed code, add the following script:
|
1 2 3 4 5 6 7 8 9 |
<script> window.CRISP_READY_TRIGGER = function() { $crisp.push(["on", "user:email:changed", function(email){ if(window.gaconnector2) { gaconnector2.identify('email',email); }; }]); }; </script> |
That’s it!
