{"id":834,"date":"2017-09-17T18:40:08","date_gmt":"2017-09-17T18:40:08","guid":{"rendered":"http:\/\/support.gaconnector.com\/?p=834"},"modified":"2025-07-31T12:12:47","modified_gmt":"2025-07-31T12:12:47","slug":"troubleshooting-guide-for-zoho-crm-ga-extension","status":"publish","type":"post","link":"https:\/\/gaconnector.com\/docs\/troubleshooting-guide-for-zoho-crm-ga-extension\/","title":{"rendered":"Troubleshooting guide for Zoho CRM => GA extension"},"content":{"rendered":"

This guide will help you troubleshoot a situation when you don\u2019t see any Zoho-related events in Google Analytics -> Reports -> Engagement -> Events.<\/span><\/p>\n

    \n
  1. Open Zoho \u2013 Leads, and create a new Lead<\/b>. Set “GA Client ID” to “1111” and “GA Session ID” to “12345”. Then hit “Save”.<\/span><\/li>\n
  2. Right after you complete step #1, go back to Google Analytics \u2013 Reports \u2013 Real-Time Overview \u2013 Events<\/b>. If you see events with “Zoho CRM” category, it means that it\u2019s working. If not, reach out to <\/span>support@gaconnector.com<\/span><\/a>\u00a0<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    This guide will help you troubleshoot a situation when you don\u2019t see any Zoho-related events in Google Analytics -> Reports -> Engagement -> Events. Open Zoho \u2013 Leads, and create a new Lead. Set “GA Client ID” to “1111” and “GA Session ID” to “12345”. Then hit “Save”. Right after you complete step #1, go […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"_links":{"self":[{"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/posts\/834"}],"collection":[{"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/comments?post=834"}],"version-history":[{"count":6,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/posts\/834\/revisions"}],"predecessor-version":[{"id":3662,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/posts\/834\/revisions\/3662"}],"wp:attachment":[{"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/media?parent=834"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/categories?post=834"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/tags?post=834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}