{"id":3212,"date":"2024-03-13T10:48:23","date_gmt":"2024-03-13T10:48:23","guid":{"rendered":"https:\/\/gaconnector.com\/docs\/?p=3212"},"modified":"2024-09-17T07:59:06","modified_gmt":"2024-09-17T07:59:06","slug":"pipedrive-to-ga4-overview","status":"publish","type":"post","link":"https:\/\/gaconnector.com\/docs\/pipedrive-to-ga4-overview\/","title":{"rendered":"Pipedrive to GA4 Overview"},"content":{"rendered":"<p>The main function of this add-on is to send events to Google Analytics. Pipedrive to GA4 allows you to send stats on closed deals from Pipedrive as events, allowing you to see deals closed by your sales team in Google Analytics.<\/p>\n<h3><strong>Installation Guide<br \/>\n<\/strong><\/h3>\n<p>This add-on requires you to have the <a href=\"https:\/\/www.pipedrive.com\/en\/marketplace\/app\/google-analytics-connector\/4f7c5fc4817d04d6\">GA Connector app<\/a> installed and authorized in Pipedrive.<\/p>\n<ol>\n<li><strong><u>Configure your web forms to save the Google Analytics Client ID and Session ID<\/u><\/strong><br \/>\nNow that you have the custom field added to your objects, you\u2019ll need to configure your web forms to save the ID (Google Analytics Client ID) of your web visitors to this field. Depending on what form you are using, there are different methods of retrieving the Google Analytics Client ID.Note:\u00a0<em><em>If you are using our product: GA-to-CRM (API version) no need to set up your forms as we automatically send this information to Pipedrive for you.<\/em><\/em><\/li>\n<li><strong><u>Connect your GA4 Property<\/u><\/strong><strong><br \/>\n<\/strong>Go to your\u00a0<a href=\"https:\/\/app.gaconnector.com\/dashboard\/integration\/crm-to-ga4\">CRM-to-GA Integration Configuration page<\/a>\u00a0add your GA4 property. At the preferences section, set it to\u00a0<strong><em>Active<\/em><\/strong>.<\/li>\n<\/ol>\n<h3><strong>Pipedrive to GA4 Standard Events<\/strong><\/h3>\n<p>GA Connector comes with a built-in set of data points from standard objects that it automatically sends from Pipedrive to Google Analytics, such as:<\/p>\n\n<table id=\"tablepress-13\" class=\"tablepress tablepress-id-13\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Data Point<\/th><th class=\"column-2\">Event sent to GA4<\/th><th class=\"column-3\">Parameter name sent to GA4<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-hover\">\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">When a Contact is created <\/td><td class=\"column-2\">pipedrive_contact_created<\/td><td class=\"column-3\">n\/a<\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">When a Lead is created<\/td><td class=\"column-2\">pipedrive_lead_created<\/td><td class=\"column-3\">n\/a<\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">When a Deal is created<\/td><td class=\"column-2\">pipedrive_deal_created<\/td><td class=\"column-3\">n\/a<\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">When a Deal's Amount is updated<\/td><td class=\"column-2\">pipedrive_deal_amount_updated<br \/>\n<em style=\"font-size:13px;\">(sends the amount value to GA4)<\/em><\/td><td class=\"column-3\">pipedrive_deal_amount<\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\">When a Deal's stage is updated<\/td><td class=\"column-2\">pipedrive_deal_stage_updated<br \/>\n<em style=\"font-size:13px;\">(sends the stage value to GA4)<\/em><\/td><td class=\"column-3\">pipedrive_deal_stage<\/td>\n<\/tr>\n<tr class=\"row-7 odd\">\n\t<td class=\"column-1\">When a Deal is closed won<\/td><td class=\"column-2\">pipedrive_deal_closed_won<br \/>\n<em style=\"font-size:13px;\">(sends the amount value to GA4)<\/em><\/td><td class=\"column-3\">pipedrive_deal_closed_won_amount<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-13 from cache -->\n<p>To use these custom events on your GA reports, you need to <a href=\"https:\/\/gaconnector.com\/docs\/how-to-see-custom-event-data-in-ga4-reports\/\">set them as custom dimensions<\/a>.<\/p>\n<h3>FAQ<\/h3>\n<ol>\n<li><b><b>Are you able to send events from call leads as well?<br \/>\n<\/b><\/b><span style=\"font-weight: 400;\">There are cases when you might be using call tracking tools such as Call Rail to generate leads. <\/span><span style=\"font-weight: 400;\">If you are able to extract the GA Client ID and GA Session ID from the call provider,\u00a0 you can push these events to GA4 as well. <\/span>All you need to do is to populate the GA Client Identifier and GA Session Identifier custom fields in Pipedrive (these are the fields that the GA Connector app has automatically created for you)<br \/>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-3219\" src=\"https:\/\/gaconnector.com\/docs\/wp-content\/uploads\/2024\/03\/pipedrive-fields.jpg\" alt=\"\" width=\"348\" height=\"297\" srcset=\"https:\/\/gaconnector.com\/docs\/wp-content\/uploads\/2024\/03\/pipedrive-fields.jpg 348w, https:\/\/gaconnector.com\/docs\/wp-content\/uploads\/2024\/03\/pipedrive-fields-300x256.jpg 300w, https:\/\/gaconnector.com\/docs\/wp-content\/uploads\/2024\/03\/pipedrive-fields-60x51.jpg 60w, https:\/\/gaconnector.com\/docs\/wp-content\/uploads\/2024\/03\/pipedrive-fields-150x128.jpg 150w\" sizes=\"(max-width: 348px) 100vw, 348px\" \/><br \/>\n<span style=\"font-weight: 400;\">If you can\u2019t see the custom fields that have been created, please make sure that they are always visible in detail view or else known as pinned, whether or not a value is added.<\/span><span style=\"font-weight: 400;\">Alternatively, if you need to create them, please use the guide here: <\/span><a href=\"https:\/\/support.pipedrive.com\/en\/article\/custom-fields\"><span style=\"font-weight: 400;\">https:\/\/support.pipedrive.com\/en\/article\/custom-fields<\/span><\/a><span style=\"font-weight: 400;\"> and make sure to use the same name as shown in the screenshot above.<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>The main function of this add-on is to send events to Google Analytics. Pipedrive to GA4 allows you to send stats on closed deals from Pipedrive as events, allowing you to see deals closed by your sales team in Google Analytics. Installation Guide This add-on requires you to have the GA Connector app installed and [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55],"tags":[],"_links":{"self":[{"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/posts\/3212"}],"collection":[{"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/comments?post=3212"}],"version-history":[{"count":10,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/posts\/3212\/revisions"}],"predecessor-version":[{"id":3331,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/posts\/3212\/revisions\/3331"}],"wp:attachment":[{"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/media?parent=3212"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/categories?post=3212"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gaconnector.com\/docs\/wp-json\/wp\/v2\/tags?post=3212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}