Troubleshooting guide for Adwords UTM tagging

This guide assumes that: GA Connector is working in general (you see GA data in your CRM). If you don’t see any GA info in your CRM, this guide unfortunately won’t help: please contact [email protected] But it is not picking up Adwords info. Either GA Connector picks up some Adwords info (usually just source/medium), or it […]

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How to integrate GA Connector with Wix

Wix doesn’t provide many options to insert Custom code in their platform, and the integration works but it has its limitations. You need to have an upgraded plan in order to use the Tracking Tools & Analytics tool where you can insert the script The Custom form you have can only be placed at the Body […]

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“Channel” parameter values

Channel is calculated based on source and medium (but mostly medium): Right now, GA Connector’s calculation of channel doesn’t fully match Google Analytics standard definitions.

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GA Connector Dashboards and Reports for Salesforce

GA Connector Salesforce edition has built-in reports and dashboards. Here is how they look like: GA Connector Dashboards GA Connector Reports   How to access these reports and dahsboards In order to access these Dashboards, go to Salesforce > Dashboards > All Folders > GA Connector Dashboards In order to access GA Connector Reports, go to Salesforce […]

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How to uninstall GA Connector from Zoho

In order to uninstall GA Connector please follow the steps below: Remove GA Connector tracking code from the website Uninstall GA Connector Fields extension from Zoho CRM – Setup – Marketplace – All If you’re using GA Connector 2.0, contact [email protected] to cancel your account (so that our app stops making requests to your CRM) […]

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Make sure that Salesforce Streaming API is enabled

The latest version of GA-to-Salesforce integration relies on Streaming API being enabled. It won’t work otherwise. To make sure that Streaming API is enabled in your Salesforce Org, follow the steps below: Go to Salesforce – Setup – Customize – User Interface. Make sure that the “Enable Streaming API” is checked:

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How to add GA Connector tracking code to websites built with Salesforce Community Builder (Site.com)

In the Scripts section of the Properties pane, click Configure in the Edit Head Markup section. Paste the GA Connector tracking code in the Edit HTML Code dialog box.

Click Save and Close to insert the markup into the page head. For more details, check out this article on help.salesforce.com.  

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How to Connect Zoho Forms

Unfortunately, GA Connector can’t pick up Zoho Forms submissions unless they’re embedded in a certain way. Most Zoho Forms are embedded as an iframe, and because of this external scripts (such as GA Connector) cannot access them. This article shows how to solve this.

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Troubleshooting Guide for GA Connector Fields Extension for Zoho CRM

Number of fields error While installing the extension, you may encounter an error like this: Unable to install the extension. The number of fields that can be created in your CRM account has exceeded the limits. This happens when your Zoho CRM account limits don’t allow to add all fields for GA Connector Fields extension. The […]

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How to Install and Configure Web Tracker Package for Salesforce

This article is deprecated. Instead, sign up on gaconnector.com and follow the instructions in the setup wizard. 1. Install the package First, install the actual package using one of these links: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t0O000001IpNL (for Production Salesforce) https://test.salesforce.com/packaging/installPackage.apexp?p0=04t0O000001IpNL (for Sandbox) Pick “Install for all users” during the installation. 2. Remote Site Settings Then, go to Salesforce – Setup – Remote […]

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